Miss Circle Reviews

April 13th, I purchased 2 dresses via next day mail. I attempted to return both dresses to their Soho store on Saturday, April 15th and was told one dress was missing a second tag and I had to contact customer service for approval to return otherwise they'd lose their jobs. I attempted to return both dresses in the same manner I received them and am being penalized for Miss Circle's error. Turns out there's only an email for customer service. One salesperson said customer svce close at 3:30pm on Saturdays. The other salesperson said they're closed on weekends. Steer clear from this company. They are preying on customers.

Customer service is good. Clothing is just awesome! Great quality and style!!!

I love shopping with miss circle
Amazing stylish design, reasonable price and true to size! Highly recommended <3

Very great company to purchase with great products

I've been shopping at Miss circle for a long time, the design and quality always surprises me. Highly recommend it!

I purchased a 2 piece set from them.
There was 1 piece of rhinestone string around the waist for you to tie. I was wondering why the string felt sticky when I touched it.
Turns out the gems were glued on...but not properly and were sliding off. Very poor quality.
The material was also very thin.

I messaged customer service and they were unresponsive for over a week.
Only to say because it was a clearance item it cannot be returned or issue a refund for the damage either.

My dress is perfect. The packaging was literally amazing:)

I ordered 4 dresses from here and wow! One did not fit well and the customer service tram handled it immediately and took care of it. I am so grateful for them being so kind and quick with finding solutions that worked for both of us. Highly recommend shopping here and I plan to get at least 10 other dresses from them. They style is a 10, the quality is a 10 and the customer service is a 10!

They lost my dress and said they couldn't give me my Money back Only a credit: they never told me my dress was lost: I ordered with them Jan 23 and they responded Jan 28, I kept asking where was my dress and finally somebody wrote back but it was an automatic system saying my dress was lost. So they are not responsible. That's so wrong: please don't ever shop with them: they are disgusted

Their sales method will deceive you into not getting your money back. They do not give refund, and you will have to pay shipping if you return items, even if it is not your mistake!

The size they post on their website is incorrect, it doesn't match with American sizes! Your complain will be ignored and treat unfairly! I keep asking for my refund because it isn't my fault, but they ignored me.

They don't have a phone number, or live person you can talk to. I would never buy from this company ever again!

The products are good the customer service to do exchanges is horrible, They sent me the wrong color hoodies and clearly have my money and wont answer any messages via, webpage chat, text messages, facebook, or anywhere that you can possibly try to reach out to them. Only when you make a big enough fuss would they act like they will do something but at the end they will avoid you and do their best to not do the exchange or refund your money.

I bought two dresses from this place. And they look extremely cheap. Nothing like the photos. Don't waste your money or time.

I order a dress size XL (12-14). My size is 10-12 i order even one size bigger but this dress it wont fit to size 8. There is no return lable it seems i have to pay out of pocket to return.

I have shopped with them twice. 1st time was excellent cause everything fitted perfectly. 2nd time my dress had to be shipped back due to not fitting right. I requested to just refund it and everything fell within the guidelines of 14 day, not a sales item, no damages. I noticed that once I contacted them to let them know that I would be returning it they weren't as friendly from when I was initially placing the order. I even started getting harassing emails before the item even made it back to them. When the item did arrive they only issued a gift card and I question them on why I didn't receive my funds and they tried telling me that the item had stains on it when returned. This Item was only pulled out of box for a couple minutes and then placed right back in with no stains. This place doesn't take too kindly when you request a refund! Please be careful cause I personally will never order from them again.

I've made a few purchases from them and have been satisfied so far. Exactly like the photo and they do have some beautiful dresses. The only issue I have is having to pay return shipping on returns but overall I like the company and hope they continue to add new styles. I would buy from them again.